COVID-19 Deliveries Update
We at TechPro wanted to let you, our valued customers, know what we are doing during this extremely difficult and uncertain time for everyone. That’s why we have put plans in place to continue providing our services as best as possible, supporting our staff, protecting you and keeping the nation connected!
We know many of our customers are remaining open on the front line and wanted to let you know we are still here for you!
We would like to inform you that due to the lockdown being enforced further and the safety of our staff, clients and everybody paramount, we are now all operating remotely with just a core team to process orders, so please allow 2-3 days for receiving any orders placed.
Where possible please place your orders through the website www.tech.pro as we can process them more efficiently for you.
Thank you for your understanding and patience in advance during this difficult time.
We will get through this together and we wish everyone the best of health, stay safe and let’s come out of this stronger than ever!
Free shipping on orders of £300 + VAT (Tax) APPLIES:
To First-time buyers UK Mainland only.
A Standard Delivery charge of £7.33 + VAT is added to all orders weighing under 25kg being delivered to mainland England, Wales, and Scotland. For deliveries outside the UK mainland and in EUROPE delivery charge will be charged according to the Royal mail and UK Mail
Next Working day £7.33 +VAT delivery charges and Saturday Delivery Charges are £14.67+VAT.
Anybody ordering from outside of the UK should contact us before making any payment. We will modify the carriage (and take VAT off when applicable) for the orders and give you the total. Please note, we rarely accept any payment method other than Bank Transfer for international orders.
Methods and Zones
1: UK Delivery
2: UK Delivery – South of Scotland
3: UK Delivery – North of Scotland & Northern Ireland
4: UK Delivery – Islands
5: Republic of Ireland
6: All in England and Wales
At TechPro, we aim for next day delivery. Any order received before 16:30 pm on any business day (Monday – Friday excluding Bank Holidays) should be delivered the next business day before 17.30 pm (assuming the ordered items are all in stock).
Deliveries to addresses other than in the UK Mainland are classed as international delivery, and as such cannot be delivered the next day.
Orders taken after 16:30 pm will be processed and dispatched on the next day. Any order made on a Friday after 16:30 pm will be processed and dispatched on the following Monday for delivery on Tuesday. If Monday is a bank holiday, the order will be dispatched on Tuesday for a Wednesday delivery. Unless you choose Saturday delivery.
Though every effort is made by TechPro & the couriers to achieve next day delivery, the standard delivery charge does not guarantee this goal.
TechPro relies upon the services of a third-party courier. There are unfortunately a few occasions when the couriers fail to perform the service that they are required to. Though this happens rarely, it does occur, and we cannot be held responsible for the late delivery of an item.
It is not always possible to manage next-day delivery to non-mainland UK addresses. This is dependent on the accessibility of your address.
Who is our courier:
For orders to be delivered within the UK mainland, the courier used will be the UK Mail (www.ukmail.com), you should arrange for someone at your address to be in and sign for the parcel on the expected delivery date. Where a parcel cannot be delivered, (e.g. no-one at home), a card will be left by the courier with a telephone number to call and the address of the depot where your parcel has been placed. You can call the depot and arrange a new delivery day directly with the couriers.
For international deliveries, ParcelForce Worldwide or DHL will be used to ship the goods. You need to keep track of the parcel using the consignment number supplied by us and make sure that somebody is there to receive the delivery.
Track your parcel:
When your order is dispatched you will receive an email confirming your order is being delivered (an email address must be supplied for this service). In most cases, the email will have a tracking number. If you are worried about the whereabouts of your order, you will be able to view the status of your delivery by visiting the courier’s website and entering your tracking number in the Tracking box. Please follow the instructions on your email.
If you do not have a tracking number on your email, please don’t hesitate to give us a call on +447397909344 the day after you expect to receive your parcel if you still have not received it. We will inquire as to the whereabouts of your parcel and advise you of our findings. Unfortunately, we may not be able to check on the status of these parcels on the day of expected delivery, but we will look into it and expect to get back to you on the following day.
Occasionally parcels are delayed due to poor addressing/sign posting. We may need to give UK Mail (www.ukmail.com) your telephone number in case they need to contact you regarding the delivery. This information will not be kept by or used by any other third party.
If your products have been damaged:
If the goods are damaged upon receipt please specify (any damage in the box of the parcel) that when you sign for the reception. Afterward, please call us on
Tel: +447397909344 or email: firstname.lastname@example.org within 5 days of delivery.